Privacy and Cookie Policy

Privacy Policy

This Privacy Policy governs the manner in which bits & bytes collects, uses, maintains and discloses information collected from users (each, a "User") of the bitsandbytesmalta.com ("Site"). This privacy policy applies to the Site and all products and services offered by bits & bytes.

Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our store also operates over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Information we collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate:

• Name
• Contact information including email address and phone number.
• Demographic information such as mailing address and preferences.
• Other information relevant to customer service and/or offers.

Users may, however, visit our Site anonymously, by disabling cookies. This may, however, keep the User from using certain services on the Site.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

For the exhaustive list of cookies, we collect see the list of cookies we collect section. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How we use the information collected

bits & bytes collects and uses Users personal information in a number of different ways, depending on the information collected. We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• How we use the user's name & contact details
• To deliver purchases to the User.
• To send the User service messages by e-mail, such as order updates.
• To send the User periodic emails to keep you up to date. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
• To prevent and detect fraud against eitheryouorbits& bytes.
• How we use the user’s payment information
• To take payment
• To prevent and detect fraud against either the User or bits & bytes.
• How we use the user’s contact & purchase history with us
• Internal record keeping.
• To provide customer service and support.
• We may use the information to improve our products and services.

We also anonymize and aggregate personal information (so that it does not identify the User) and use it for purposes including testing our IT systems, research, data analysis, improving our site, and developing new products and services.

How we protect your information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration or disclosure of your personal information.

We do not give the User’s email to any third party unless otherwise stated.

Others with whom we share your information.

• Service Providers:
• We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
• assist us with the delivery service;
• provide us with the emails distributing service;
• We make sure that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.
• Compliance with Law:
• We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.